FAQ – FREQUENTLY ASKED QUESTIONS 

FAQ to help you understand the role of a professional organizer plus their other skills, talents and services.

What is a Professional Organizer?

A professional organizer assists individuals and businesses to improve their organizing systems and processes. A professional organizer is a good leader and project manager who keeps the client on track during the organization process. They are good at solving problems and coming up with solutions that often involve thinking outside the box.

Professional Organizers act as a solutions coach, guiding and teaching their clients through the organizing process. They answer questions, give advice, and teach as much as possible while on the job. Their end goal is to reduce stress and clutter, while saving their clients time and money by setting up systems that the client can easily maintain.

What services do you offer?

  • Home Organization
  • Home Staging
  • Downsizing and Moving
  • Estate Organizing
  • Office Organization
  • Presentations
  • Public Speaking
  • Business Training Seminars

FAQ – More on Complete Details

Are you insured?

Yes, our company is fully insured.

Have you completed any specialized training or certification?

  • Staging Diva® Professional Home Stager
  • Certified Life Coach
  • Certified Teaching & Training Adults
  • Certified Senior Move Management Specialist

How long have you been in the business?

Since 2006.

How do I pick the right person to work with?

The decision to hire a Professional Organizer or Productivity Consultant can be a very personal one. Avoid choosing strictly by price. Instead, focus on finding someone with the personality and skill set that matches your needs. It’s a good idea to have an initial interview to get to know them and consider getting referrals to help you make your decision.

I will book a 15-minute phone consultation where you can talk about your situation. If conformable with the phone consultation you can book an in-home complimentary consultation where you will meet me and I will provide you with an estimate of the work to be completed.

How much should I expect to pay?

Fees vary depending upon services you choose and the scope of the project.

What is not included?

Additional supplies, materials, furniture rentals/purchases are charged in addition to hourly/project rates.

Should I anticipate additional charges for materials or supplies that might be needed?

Only if necessary. We work with your current furnishings, décor, bins, containers, etc. to complete projects when possible.

How will I pay for the services?

Visa, MasterCard, American Express, Cheque, Money Order, e-Transfer, Cash.

How do you handle the privacy and confidentiality of your clients?

All of your information is private and confidential and in accordance with PIPEDA.

See the company privacy policy.

How do you deal with the things I don’t need (donate, recycle, dispose)?

Charges for disposal bins and landfill fees will be an additional charge applied to your bill.

For donations, when my truck is full at the end of the day I will drop them off at a local charity for free. If there are trips made during the work day by myself/staff those trips are billed and will be on the initial estimate unless the client adds it later as an additional service.

Auction companies have fees and if we recommend an auction to sell all your excess possessions. Those fees are separately billed and paid directly to the independent auction company. Any money earned from your auction also goes directly payable to you, the client.

What is your cancellation policy?

Any changes to the schedule must be made no less than 48 hours prior to the date scheduled. Every effort will be made to honour reasonable requests for re-scheduling. Cancellation of a scheduled date with less than 48 hour’s notice will be billed at 50% of the agreed upon rate and will be due upon cancellation. Provided 48 hour’s notice is given to cancel the scheduled date and the client’s wish is not to proceed, the deposit will be refunded less a 20% administration fee.

What are your schedule and availability?

This varies depending upon projects already booked and the scope of the project requested.

How long does a project of this nature usually take?

It depends on the size of the project, how quickly you want it done and your budget. If you are moving in 6 months and want a monthly or weekly service to make it less overwhelming for you and your budget we schedule accordingly. If you’d like it done quicker – again it’s scheduled accordingly.

Do you work alone or with a team?

It depends upon the scope of the project.

Can you provide me with a few local references?

Yes. Please ask and references will be provided.

You can also checkout our Google Reviews. and Facebook reviews

Plus see Testimonials on the Living Organized Website.

Book your Complementary Call Now. Give a call on 705-431-7774 and have a 15 minute discussion with me regarding your Home Staging, Home Organization and Downsizing/Moving.

SIGN UP FOR OUR FREE CLOSEST REPORT AND START LIVING ORGANIZED!

BOOK YOUR FREE CONSULTATION TODAY